TERMS OF USE

Buy choosing us as your supplier, you agree to our terms of use, or terms and conditions, that can be found on this page.

Purchasing Policy

Mimi Imports is a wholesale distributor, meaning that all products offered are meant to be resold to an end consumer. The products we offer at the prices we offer them are intended for resale, not for direct personal use.

Payment Process

We accept Visa, MasterCard, PayPal, and Certified Cheque. However, we don’t ask for payment upon ordering, but wait until your package is ready to ship before charging you. Our team will go through our inventory to ensure that all the products you’ve ordered are in stock, placing any out-of-stock or pre-order items on back order. You will then receive an invoice detailing the products being shipped to you, along with the shipping costs for your order.

If we have your credit card information already on file, your card will automatically be charged. If not, we will contact you for more information to start the payment process. Your order will not be shipped until we receive payment.

Shipping Policy

Mimi Imports is responsible for the ordering and scheduling of shipment pick-ups with the express intent of saving our customers money wherever we can. Our team compares shipping rates across the larger competitive carriers and selects the best shipping rate for that shipment. Should a customer prefer (a) specific carrier(s), it is up to that customer to inform Mimi Imports at customerservice@mimiimports.com of such preferences  – we will make a note on your account for future shipments.

Return Policy

Any discrepancies must be reported to Mimi Imports in writing within 48 hours of receiving an order. Returns are not accepted without permission from Mimi Imports for return authorization. Please email customerservice@mimiimports.com with any discrepancies or requests and we will get back to you within 24 hours. Goods must be returned in their original packaging in saleable condition. Please note a 15% restocking fee will apply and return freight charges will be added to any returns to your account on a separate invoice.


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